Automated teller machines, or ATMs as they are better known, give you access to your money and accounts 24 hours a day, seven days a week. You may withdraw or make deposits, check your account balance and request a mini-statement.
At Stanbic Bank we call our ATMs AutoBank.
We currently have over 170 AutoBank machines around Uganda so you can get into your account wherever you are in the country.
What you need to use an ATM
You may link any of these types of Stanbic Bank accounts to your card: Savings account, TransactPlus and PureSave
ATM security tips
Only use ATMs in well-lit, high-traffic areas. If the lights aren't working, don't use that machine. Stay alert. Look out for suspicious individuals or circumstances. If you feel uncomfortable, trust your instincts and leave the area.
Have your ATM card for your transaction ready and in your hands. Opening your wallet or purse can be time consuming and also provides a potential thief with easier access to your valuables.
Never tell anyone your personal identification number (PIN) and be sure to shield the keypad with your hand when entering your PIN. To further reduce the risk of fraud, memorise your PIN and never write it down.
Be wary of strangers who offer to help you - even if you are experiencing difficulty with your transaction. Don't allow others to distract you while you're banking.
Make sure the card you get back from the ATM after your transaction is yours.
Don't count or expose your money after your transaction. As soon as you receive your money and bank receipt, put them away and leave the ATM area.
To find an ATM nearest to you click here.
General customer queries
Tel: 0800 150 150 or 0800 250 250
Tel: +256 41 4340788 or
+256 41 7154910