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Merchant solutions

Our merchant solutions have been designed to keep pace with your changing business needs, whether you need a standalone offering, or a more complex integrated solution.

What it offers you:

  • Accepts customer payments
  • Increases potential customer spend in your store
  • Reduces the risk associated with excessive cash handling
  • Enables effective cash flow, as settlement happens regularly.

Card acceptance
We are certified with a number of associations (i.e. VISA and MasterCard) to enable a wider variety of acceptance for your business.

Transaction types
Merchant solutions give you the flexibility to perform purchases, refunds and reversals.

Mark-off file
We provide you with a mark-off file that allows you to see all transactions down to device level, reducing time spent on manual processes.

Automatic end-of-day
We will automatically bank your terminals at the end of each day to ensure you have the cash flow to run your business on a daily basis.

Daily reports and monthly statements
Daily activity reports and monthly statements are automatically generated and emailed to your designated recipients.

Support
A readily available technical support team will manage your technical queries.

Fraud monitoring
We have a number of fraud-monitoring tools that detect suspicious behaviour and reduce potential losses to you and us as the bank.

Standalone

A standalone merchant solution is an independent acceptance medium that does not integrate into your till system, and, as such, offers fast, cost-effective deployment into your store.

What it offers you:

  • State-of-the-art point-of-sale (POS) devices that are sourced from international suppliers
  • Communication with devices occurs over GPRS
  • A complete PCI-DSS-compliant ecosystem to ensure your customers’ card details are never compromised
  • A mark-off file that enables difficulty free reconciliation
  • Acceptance of MasterCard and VISA.

Integrated solution

We understand that as your business grows and becomes more complex, so too do your needs. As such, we have designed an integrated solution for your evolving needs that integrates into your till system for fast, effective central processing.

What it offers you:

  • A versatile and compact PIN pad that connects to your till system
  • A mark-off file that enables difficulty free reconciliation
  • Real-time transaction processing
  • Web-based transaction reporting
  • A single point of entry for cashiers that enables a reduction in errors and fraud, resulting in an improved customer experience
  • Transactions processed through your existing communication infrastructure, reducing dependency on SIM cards
  • Access to infrastructure that can enable Value Added Services (e.g. Money Transfers)
  • Acceptance of MasterCard and VISA.

*Note: If you do not have a payment service provider of choice for the above solution, we will assist with assigning one to your business.

Switchless solution (semi-integrated)

A switchless solution offers the value of enhanced reconciliation without large investment costs. With a switchless solution, we develop and deploy a simple software application onto your till system, which is then used as the pipeline to transmit transaction information from the device to your till system.

What it offers you:

  • A mark-off file that enables difficulty free reconciliation
  • Real-time transaction processing through a central system
  • A single point of entry for cashiers that enables a reduction in errors, resulting in an improved overall customer experience
  • Simple deployment
  • Acceptance of MasterCard and VISA.

eCommerce

Our eCommerce offering allows you to accept payments through your online website in a secure, fast and effective manner via the payment service provider of your choice.

What it offers you:

  • Transactions are completely secure (each transaction is authenticated)
  • A user-friendly web interface
  • The ability to view all transactions that occurred to enable effective reconciliation
  • Flexible and open architecture, allowing quick configurations of new products
  • A check-out facility that is flexible
  • Acceptance of MasterCard and VISA.

*Note: If you do not have a payment service provider of choice for the above solution, we will assist with assigning one to your business.


Online Banking

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